We have been made aware of a bug where by trades that have been partially closed do not copy stop loss or take profits.
We are working on a fix in 1.71 which we will have rolled out by the end of the week. We are also rolling out a few new fixes in this version to better manage the EA when the markets are closed.
Metaquotes related issues have raised their head again and have affected Direct Connection over night. Due to this some users may have missed trades.
Unfortunately, we can not guarantee 100% stability in the future. This is being caused solely by Metaquotes and it is their intent on disrupting connections.
The only option that will guarantee 100% stability in the future is to use the EA connection.
To use the EA you need to run your MT4 terminal 24/7. This an be achieved 2 ways
1. By running your MT4 terminal on a VPS (What is a VPS? – click here)
2. Running your PC 24/7 with your MT4 terminal on the desktop. We do not recommend this method as it can cause excessive slippage due to poor connections.