This is just a quick blog post to help with the update to version 1.7. The main change which will effect users is that we now need the UID entered into the EA.
When attaching the EA you will now see “UID” in the “Inputs” tab. The UID can be found by logging into your Simpletrader portal, and in the very top left of the website it will say something along the lines of:
Hello Will Thomas. Your UID is: XXXX
Enter this UID into the EA and click OK.
We ordered 4 brand new hosts for our Virtual platform almost 2 weeks ago and after being held up at customs we are hoping to have them online in the next few days!
Thanks to all the customers who have pre ordered their servers with us and I can assure you we will be up and online soon!
We have had some great feedback from our existing VPS customers, and we hope to continue to better our platform as time goes on.
Direct Connection No Longer Available.
Unfortunately there is nothing we can do about it.
The days of the direct connection method working are more or less at an end. We had been holding onto the majority of connections by splitting the users across multiple IP addresses. Unfortunately that no longer works due to the large number clients we connect.
This is the same issue being experienced by other vendors (MyFxbook for example)
If you want to follow trading signals on SimpleTrader you will need to use the EA connection method. When using the EA connection method keep in mind that trade execution and slippage is identical when using our VPS platform.
Not sure what a VPS is? Visit – What is a VPS and Why Do I Need it?
We realise this inconvenience and additional cost will be too much for many of you to absorb and we sincerely apologise for the troubles it may be causing you. Many signals currently using the SimpleTrader copier will begin offering a managed account option with low deposit requirements. This will remove the need for you to run any copier software whatsoever.
SimpleTrader is only just getting started. During our relatively short history we have grown in leaps and bounds thanks to your support. We will continue continue to invest in our systems and source the best traders possible. Remember that we share the same goal as you: Make money trading forex.
We are traders/investors first and software developers second. Hopefully you will work with us through this difficult time, because we have no doubt that our we will be successful, and we would like you to share in that success.
Nick and Will
We are aware of an screen reporting error were the chart shows ‘We cannot find any valid signals on this account’ with ‘Subscription Active’.
This is nothing to worry about. It is a reporting error only and has no bearing on the EA functioning. As long as it shows ‘Subscription Active’ and you have a ‘Heartbeat’ in your Control Panel your EA is working OK.
Upcoming Fix – V1.55.1 will be released very shortly to rectify this error.