• Network upgrades

    29 June 2013

    We are doing a lot of work with our network this weekend so the webservers / ea servers and DC servers will be offline during a lot of Saturday and Sunday.

    We will be online way before market open.

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  • EA 1.7

    25 June 2013

    This is just a quick blog post to help with the update to version 1.7. The main change which will effect users is that we now need the UID entered into the EA.

    When attaching the EA you will now see “UID” in the “Inputs” tab. The UID can be found by logging into your Simpletrader portal, and in the very top left of the website it will say something along the lines of:

    Hello Will Thomas. Your UID is: XXXX

    Enter this UID into the EA and click OK.

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  • Analytic Improvements

    24 June 2013

    Over the next 24 hours you may notice the Analytics are down on occasion in your control panel. Will is making some coding improvements. It will be back to normal very soon.

    Thanks for your patience.

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  • Still awaiting new hardware for VPS

    17 June 2013

    We ordered 4 brand new hosts for our Virtual platform almost 2 weeks ago and after being held up at customs we are hoping to have them online in the next few days!

    Thanks to all the customers who have pre ordered their servers with us and I can assure you we will be up and online soon!

    We have had some great feedback from our existing VPS customers, and we hope to continue to better our platform as time goes on.

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  • Maintenance this weekend

    7 June 2013

    We are working on all of our servers this weekend (excluding VPS) so the simpletrader platform will be offline most of the weekend while we work on the infrastructure.

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  • 4 June 2013

     

     

    Direct Connection No Longer Available.

    Unfortunately there is nothing we can do about it.

    The days of the direct connection method working are more or less at an end. We had been holding onto the majority of connections by splitting the users across multiple IP addresses. Unfortunately that no longer works due to the large number clients we connect.

    This is the same issue being experienced by other vendors (MyFxbook for example)

    If you want to follow trading signals on SimpleTrader you will need to use the EA connection method. When using the EA connection method keep in mind that trade execution and slippage is identical when using our VPS platform.

    Not sure what a VPS is? Visit – What is a VPS and Why Do I Need it?

    We realise this inconvenience and additional cost will be too much for many of you to absorb and we sincerely apologise for the troubles it may be causing you. Many signals currently using the SimpleTrader copier will begin offering a managed account option with low deposit requirements. This will remove the need for you to run any copier software whatsoever.

    SimpleTrader is only just getting started. During our relatively short history we have grown in leaps and bounds thanks to your support. We will continue continue to invest in our systems and source the best traders possible. Remember that we share the same goal as you: Make money trading forex. 

    We are traders/investors first and software developers second. Hopefully you will work with us through this difficult time, because we have no doubt that our we will be successful, and we would like you to share in that success.
    Regards,

    Nick and Will
    SimpleTrader.net

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  • Rebooting EA1

    3 June 2013

    We are rebooting EA1 server at 9pm GMT. This will be down for approx 5 minutes – This is to aid the vast number of new users moving to the EA.

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  • 1.55.2 released

    3 June 2013

    The new EA has been released which fixes a few bugs on the 1.55 release. We highly recommend upgrading to this where possible.

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  • EA V1.55 showing ‘We cannot find any valid signals on this account’

    3 June 2013

    We are aware of an screen reporting error were the chart shows ‘We cannot find any valid signals on this account’ with ‘Subscription Active’.

    This is nothing to worry about. It is a reporting error only and has no bearing on the EA functioning. As long as it shows ‘Subscription Active’ and you have a ‘Heartbeat’ in your Control Panel your EA is working OK.

    Upcoming Fix – V1.55.1 will be released very shortly to rectify this error.

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